Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 37 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
2. 2.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
3. 3.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a sensible email ID (d) no subject line
4. 4.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) replying within a day (d) a silly email ID
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never
9. 9.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) replying within a day (d) ALL CAPITAL LETTERS
10. 10.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) signing with your name (d) one huge paragraph
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
13. 13.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
14. 14.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
15. 15.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
16. 16.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) text-message spelling (d) a polite greeting
17. 17.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) a sensible email ID (d) no subject line
18. 18.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) checking spelling
19. 19.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a sensible email ID (d) ALL CAPITAL LETTERS
21. 21.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
23. 23.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) a polite greeting (d) a silly email ID
24. 24.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
27. 27.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
28. 28.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
29. 29.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
31. 31.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
32. 32.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
33. 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
35. 35.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) forgetting the file
37. 37.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) a silly email ID (d) short paragraphs
39. 39.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
40. 40.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) a silly email ID (d) text-message spelling

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