Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 361 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
2. 2.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
3. 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
4. 4.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no subject line (d) signing with your name
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
7. 7.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
9. 9.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) naming the attachment
10. 10.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) one huge paragraph (d) a clear subject line
11. 11.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) emojis to a principal (d) checking spelling
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) checking spelling (d) a sensible email ID
14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
15. 15.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) a sensible email ID (d) no name at the end
16. 16.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) no subject line (d) short paragraphs
17. 17.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) no name at the end (d) forgetting the file
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) one huge paragraph (d) a polite greeting
19. 19.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
24. 24.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
25. 25.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) no subject line (d) forgetting the file
26. 26.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
27. 27.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
28. 28.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
29. 29.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) signing with your name (d) short paragraphs
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
32. 32.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
36. 36.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
39. 39.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
40. 40.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) a sensible email ID (d) checking spelling

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