Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 363 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
3. 3.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) one huge paragraph (d) text-message spelling
5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
6. 6.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) no subject line (d) one huge paragraph
8. 8.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) a clear subject line (d) a silly email ID
9. 9.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) emojis to a principal
10. 10.Which of these is a poor email habit? (a) text-message spelling (b) short paragraphs (c) replying within a day (d) a clear subject line
11. 11.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
12. 12.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
13. 13.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) naming the attachment (d) a polite greeting
14. 14.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) naming the attachment (d) forgetting the file
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) replying within a day (d) one huge paragraph
19. 19.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) a silly email ID (d) a sensible email ID
20. 20.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) no subject line (d) one huge paragraph
21. 21.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
22. 22.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) a clear subject line (d) one huge paragraph
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
24. 24.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
25. 25.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) a clear subject line (d) replying within a day
28. 28.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) a silly email ID (d) a polite greeting
30. 30.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
31. 31.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
32. 32.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
33. 33.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a silly email ID (d) one huge paragraph
34. 34.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
40. 40.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached

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