Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 364 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
2. 2.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) no subject line (d) a clear subject line
4. 4.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) no subject line (d) forgetting the file
5. 5.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) signing with your name (d) text-message spelling
6. 6.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
8. 8.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
9. 9.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) checking spelling (d) no subject line
10. 10.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) a clear subject line (d) checking spelling
11. 11.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a silly email ID (d) a sensible email ID
12. 12.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) ALL CAPITAL LETTERS (d) checking spelling
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
14. 14.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
15. 15.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
16. 16.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) forgetting the file (d) a silly email ID
17. 17.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
18. 18.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
22. 22.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
25. 25.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) a polite greeting
26. 26.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
27. 27.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) a silly email ID (d) replying within a day
28. 28.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
29. 29.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
30. 30.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) short paragraphs (d) a silly email ID
31. 31.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
32. 32.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) short paragraphs (d) no name at the end
33. 33.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
34. 34.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
35. 35.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) text-message spelling (d) a sensible email ID
36. 36.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
37. 37.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
38. 38.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) signing with your name (d) no name at the end
39. 39.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
40. 40.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line

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