Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 365 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) checking spelling (d) a polite greeting
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) ALL CAPITAL LETTERS (d) signing with your name
4. 4.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
5. 5.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
6. 6.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
7. 7.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
9. 9.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a silly email ID (d) a clear subject line
10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
11. 11.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
13. 13.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) a silly email ID
14. 14.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
16. 16.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) replying within a day
18. 18.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a sensible email ID (d) one huge paragraph
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) no name at the end (d) a polite greeting
21. 21.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) no subject line (d) a sensible email ID
22. 22.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
24. 24.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) a clear subject line (d) text-message spelling
25. 25.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
26. 26.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) a polite greeting (d) no name at the end
29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) a clear subject line (d) one huge paragraph
30. 30.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no name at the end (d) signing with your name
33. 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
34. 34.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
35. 35.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) signing with your name (d) no name at the end
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
37. 37.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a polite greeting (d) naming the attachment
38. 38.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) a silly email ID (d) replying within a day
39. 39.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
40. 40.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line

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