Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 366 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) no subject line (d) a polite greeting
2. 2.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
3. 3.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) text-message spelling (d) ALL CAPITAL LETTERS
5. 5.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
6. 6.Which of these is a poor email habit? (a) a silly email ID (b) replying within a day (c) a sensible email ID (d) naming the attachment
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) a silly email ID (d) replying within a day
11. 11.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) forgetting the file (d) checking spelling
12. 12.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
13. 13.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
14. 14.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) text-message spelling (d) a silly email ID
15. 15.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
17. 17.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
19. 19.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
20. 20.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) naming the attachment (d) emojis to a principal
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
22. 22.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
23. 23.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
24. 24.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
25. 25.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
26. 26.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
27. 27.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
29. 29.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) checking spelling (d) text-message spelling
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
31. 31.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) text-message spelling (d) a clear subject line
32. 32.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) ALL CAPITAL LETTERS (d) one huge paragraph
34. 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) text-message spelling (d) a polite greeting
37. 37.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a sensible email ID (d) a silly email ID
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) ALL CAPITAL LETTERS (d) no subject line
39. 39.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) a silly email ID (d) no name at the end

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