Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 369 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
2. 2.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
3. 3.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
4. 4.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
5. 5.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a silly email ID (d) checking spelling
6. 6.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
7. 7.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
10. 10.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) forgetting the file (d) naming the attachment
12. 12.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
14. 14.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) one huge paragraph (d) a clear subject line
15. 15.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
16. 16.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) no subject line (d) a clear subject line
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
18. 18.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) signing with your name (d) one huge paragraph
19. 19.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
20. 20.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
21. 21.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) forgetting the file (d) signing with your name
22. 22.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
23. 23.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) a clear subject line (d) short paragraphs
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a polite greeting (d) short paragraphs
26. 26.Which of these is a good email habit? (a) replying within a day (b) emojis to a principal (c) no name at the end (d) forgetting the file
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) a polite greeting (d) signing with your name
28. 28.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) ALL CAPITAL LETTERS (d) a silly email ID
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) no subject line (d) ALL CAPITAL LETTERS
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
35. 35.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) emojis to a principal (d) no subject line
37. 37.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a sensible email ID (d) text-message spelling
39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no name at the end (d) text-message spelling

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