Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 370 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
2. 2.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) text-message spelling (d) forgetting the file
3. 3.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) emojis to a principal (d) short paragraphs
4. 4.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) text-message spelling (d) a sensible email ID
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) signing with your name (d) replying within a day
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
7. 7.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
10. 10.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) replying within a day (d) a sensible email ID
12. 12.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
13. 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
14. 14.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a clear subject line
15. 15.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
16. 16.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
17. 17.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
18. 18.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
20. 20.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
21. 21.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
22. 22.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) emojis to a principal (d) no subject line
23. 23.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
24. 24.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) one huge paragraph (d) short paragraphs
25. 25.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) a clear subject line (d) checking spelling
27. 27.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
29. 29.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) no subject line (d) a polite greeting
30. 30.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) one huge paragraph (d) ALL CAPITAL LETTERS
34. 34.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
35. 35.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
38. 38.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
39. 39.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) signing with your name (d) one huge paragraph
40. 40.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students