Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 38 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
2. 2.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
3. 3.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) forgetting the file (d) a clear subject line
4. 4.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
5. 5.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) no subject line (d) short paragraphs
6. 6.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
10. 10.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) no subject line
12. 12.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
14. 14.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
15. 15.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
16. 16.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) emojis to a principal (d) a silly email ID
17. 17.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) replying within a day (d) signing with your name
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
20. 20.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) a sensible email ID (d) a polite greeting
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) text-message spelling (d) a clear subject line
22. 22.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) checking spelling (d) no subject line
24. 24.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
25. 25.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
26. 26.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
27. 27.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) replying within a day (d) no subject line
28. 28.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
29. 29.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) ALL CAPITAL LETTERS (d) checking spelling
30. 30.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a polite greeting (d) ALL CAPITAL LETTERS
31. 31.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) forgetting the file (d) no name at the end
33. 33.Which of these is a good email habit? (a) naming the attachment (b) a silly email ID (c) ALL CAPITAL LETTERS (d) one huge paragraph
34. 34.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
35. 35.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) a clear subject line (d) one huge paragraph
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
37. 37.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) ALL CAPITAL LETTERS (d) emojis to a principal
39. 39.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
40. 40.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it

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