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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 371 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  2. 2.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) signing with your name (d) short paragraphs
  3. 3.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  5. 5.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) signing with your name (d) emojis to a principal
  6. 6.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) signing with your name (d) forgetting the file
  7. 7.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
  8. 8.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  9. 9.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) a clear subject line (d) a sensible email ID
  10. 10.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) text-message spelling (d) no name at the end
  11. 11.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  12. 12.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
  13. 13.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) a sensible email ID (d) no subject line
  14. 14.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) no name at the end (d) a polite greeting
  15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  16. 16.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  17. 17.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  18. 18.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  19. 19.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
  20. 20.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  21. 21.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
  22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) short paragraphs (d) ALL CAPITAL LETTERS
  23. 23.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  24. 24.Which of these is a good email habit? (a) text-message spelling (b) checking spelling (c) no name at the end (d) no subject line
  25. 25.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a silly email ID (d) short paragraphs
  26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  28. 28.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
  29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) forgetting the file (d) text-message spelling
  30. 30.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a polite greeting (d) no name at the end
  31. 31.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) emojis to a principal (d) signing with your name
  32. 32.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  33. 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  34. 34.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  35. 35.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  36. 36.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  38. 38.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  39. 39.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) forgetting the file (d) a clear subject line
  40. 40.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line

Answer key

  1. the greeting
  2. no name at the end
  3. a good email habit
  4. the subject line
  5. emojis to a principal
  6. forgetting the file
  7. one based on your name
  8. the subject line
  9. text-message spelling
  10. replying within a day
  11. the subject line
  12. short paragraphs
  13. a sensible email ID
  14. a polite greeting
  15. the subject line
  16. why you are writing
  17. a good email habit
  18. a poor email habit
  19. that a file is attached
  20. the subject line
  21. sum up the email
  22. ALL CAPITAL LETTERS
  23. the sign-off
  24. checking spelling
  25. a silly email ID
  26. the subject line
  27. the greeting
  28. formally and briefly
  29. naming the attachment
  30. no name at the end
  31. emojis to a principal
  32. a polite thank-you line
  33. a polite thank-you line
  34. the sign-off
  35. the sign-off
  36. a good email habit
  37. a good email habit
  38. the sign-off
  39. forgetting the file
  40. why you are writing

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