Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
- 2.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) no subject line (d) ALL CAPITAL LETTERS
- 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 4.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 5.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 6.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
- 7.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
- 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) no name at the end (d) naming the attachment
- 9.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) naming the attachment
- 10.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) naming the attachment (d) a sensible email ID
- 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
- 12.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) replying within a day (d) no subject line
- 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 15.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 16.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) short paragraphs (d) one huge paragraph
- 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 18.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 19.Which of these is a poor email habit? (a) one huge paragraph (b) short paragraphs (c) naming the attachment (d) a sensible email ID
- 20.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 21.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a sensible email ID (d) forgetting the file
- 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 23.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 24.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) checking spelling (d) short paragraphs
- 25.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) checking spelling (d) ALL CAPITAL LETTERS
- 26.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) a clear subject line (d) replying within a day
- 27.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 28.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 30.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 32.Which of these is a poor email habit? (a) text-message spelling (b) short paragraphs (c) a polite greeting (d) a sensible email ID
- 33.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) checking spelling
- 34.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
- 35.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) checking spelling (d) a silly email ID
- 36.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 37.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) a silly email ID (d) forgetting the file
- 38.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a clear subject line (d) emojis to a principal
- 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 40.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) naming the attachment
Answer key
- one based on your name
- a sensible email ID
- the subject line
- the greeting
- the sign-off
- after a few working days
- replying within a day
- naming the attachment
- naming the attachment
- no name at the end
- that a file is attached
- no subject line
- the main message
- a polite thank-you line
- a good email habit
- one huge paragraph
- the main message
- the greeting
- one huge paragraph
- a polite thank-you line
- a sensible email ID
- a poor email habit
- why you are writing
- forgetting the file
- ALL CAPITAL LETTERS
- a silly email ID
- the subject line
- the subject line
- the subject line
- a good email habit
- the greeting
- text-message spelling
- checking spelling
- read it once more
- a silly email ID
- the sign-off
- short paragraphs
- a clear subject line
- a good email habit
- ALL CAPITAL LETTERS
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