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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 372 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
  2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) no subject line (d) ALL CAPITAL LETTERS
  3. 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  4. 4.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  5. 5.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  6. 6.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
  7. 7.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
  8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) no name at the end (d) naming the attachment
  9. 9.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) naming the attachment
  10. 10.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) naming the attachment (d) a sensible email ID
  11. 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
  12. 12.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) replying within a day (d) no subject line
  13. 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  15. 15.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  16. 16.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) short paragraphs (d) one huge paragraph
  17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  18. 18.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  19. 19.Which of these is a poor email habit? (a) one huge paragraph (b) short paragraphs (c) naming the attachment (d) a sensible email ID
  20. 20.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  21. 21.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a sensible email ID (d) forgetting the file
  22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  23. 23.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) checking spelling (d) short paragraphs
  25. 25.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) checking spelling (d) ALL CAPITAL LETTERS
  26. 26.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) a clear subject line (d) replying within a day
  27. 27.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  28. 28.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  30. 30.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  32. 32.Which of these is a poor email habit? (a) text-message spelling (b) short paragraphs (c) a polite greeting (d) a sensible email ID
  33. 33.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) checking spelling
  34. 34.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
  35. 35.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) checking spelling (d) a silly email ID
  36. 36.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  37. 37.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) a silly email ID (d) forgetting the file
  38. 38.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a clear subject line (d) emojis to a principal
  39. 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) naming the attachment

Answer key

  1. one based on your name
  2. a sensible email ID
  3. the subject line
  4. the greeting
  5. the sign-off
  6. after a few working days
  7. replying within a day
  8. naming the attachment
  9. naming the attachment
  10. no name at the end
  11. that a file is attached
  12. no subject line
  13. the main message
  14. a polite thank-you line
  15. a good email habit
  16. one huge paragraph
  17. the main message
  18. the greeting
  19. one huge paragraph
  20. a polite thank-you line
  21. a sensible email ID
  22. a poor email habit
  23. why you are writing
  24. forgetting the file
  25. ALL CAPITAL LETTERS
  26. a silly email ID
  27. the subject line
  28. the subject line
  29. the subject line
  30. a good email habit
  31. the greeting
  32. text-message spelling
  33. checking spelling
  34. read it once more
  35. a silly email ID
  36. the sign-off
  37. short paragraphs
  38. a clear subject line
  39. a good email habit
  40. ALL CAPITAL LETTERS

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