Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 373 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) emojis to a principal (d) no subject line
2. 2.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
4. 4.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) signing with your name (d) a polite greeting
5. 5.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
6. 6.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) one huge paragraph (d) a clear subject line
7. 7.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) replying within a day (d) ALL CAPITAL LETTERS
10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
11. 11.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a sensible email ID (d) no subject line
14. 14.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) signing with your name (d) a clear subject line
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
16. 16.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
17. 17.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) emojis to a principal (d) no name at the end
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
19. 19.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
23. 23.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) no subject line (d) no name at the end
24. 24.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
25. 25.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) a sensible email ID (d) a clear subject line
26. 26.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) one huge paragraph (d) signing with your name
29. 29.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
30. 30.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
31. 31.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
32. 32.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
33. 33.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
34. 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
35. 35.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) forgetting the file (d) checking spelling
38. 38.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
39. 39.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
40. 40.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line

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