Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 374 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) signing with your name (d) a silly email ID
2. 2.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) a polite greeting
3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
8. 8.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) forgetting the file
10. 10.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
11. 11.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
12. 12.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) checking spelling (d) signing with your name
13. 13.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) no subject line (d) emojis to a principal
14. 14.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
15. 15.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) emojis to a principal (d) a sensible email ID
16. 16.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) no name at the end (d) emojis to a principal
17. 17.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
19. 19.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
20. 20.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
22. 22.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) a clear subject line (d) a silly email ID
24. 24.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
26. 26.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) short paragraphs (d) a silly email ID
27. 27.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) no subject line (d) a polite greeting
28. 28.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
29. 29.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) no name at the end (d) short paragraphs
30. 30.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
31. 31.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
32. 32.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
33. 33.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) a sensible email ID
35. 35.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) text-message spelling
36. 36.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
38. 38.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
39. 39.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
40. 40.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit

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