Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 377 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) one huge paragraph (d) text-message spelling
3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
4. 4.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
5. 5.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) naming the attachment (d) ALL CAPITAL LETTERS
6. 6.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
7. 7.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
8. 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
9. 9.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
10. 10.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
14. 14.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) a sensible email ID (d) no subject line
15. 15.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
16. 16.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) a sensible email ID (d) a polite greeting
24. 24.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
26. 26.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) short paragraphs (d) a polite greeting
28. 28.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
29. 29.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) replying within a day (d) ALL CAPITAL LETTERS
30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) forgetting the file (d) emojis to a principal
32. 32.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) a sensible email ID (d) a clear subject line
34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
35. 35.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
36. 36.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
37. 37.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
38. 38.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) naming the attachment (d) a silly email ID
40. 40.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) emojis to a principal (d) ALL CAPITAL LETTERS

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