Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 378 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) no subject line (d) a clear subject line
4. 4.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
5. 5.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) naming the attachment (d) a polite greeting
6. 6.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
7. 7.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) signing with your name (d) no subject line
8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
9. 9.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
10. 10.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
11. 11.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
12. 12.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
13. 13.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
14. 14.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) a silly email ID (d) ALL CAPITAL LETTERS
15. 15.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
19. 19.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) text-message spelling (d) no subject line
20. 20.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) short paragraphs (d) replying within a day
21. 21.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) replying within a day (d) a silly email ID
22. 22.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a clear subject line (d) a silly email ID
24. 24.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) one huge paragraph (d) replying within a day
25. 25.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
26. 26.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
28. 28.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
30. 30.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
32. 32.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) emojis to a principal (d) one huge paragraph
33. 33.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) signing with your name (d) text-message spelling
36. 36.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a clear subject line (d) emojis to a principal
37. 37.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) signing with your name (d) a clear subject line
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
40. 40.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) no name at the end (d) a sensible email ID

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