Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 379 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
2. 2.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a clear subject line
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) replying within a day (d) no subject line
7. 7.Which of these is a good email habit? (a) one huge paragraph (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no name at the end
8. 8.Which of these is a good email habit? (a) signing with your name (b) text-message spelling (c) ALL CAPITAL LETTERS (d) forgetting the file
9. 9.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
11. 11.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
13. 13.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) a silly email ID (d) ALL CAPITAL LETTERS
16. 16.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
17. 17.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) a clear subject line (d) ALL CAPITAL LETTERS
18. 18.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
21. 21.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) a silly email ID (d) a clear subject line
22. 22.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) signing with your name (d) a clear subject line
24. 24.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
26. 26.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
28. 28.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
29. 29.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) short paragraphs (d) text-message spelling
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) replying within a day (d) signing with your name
33. 33.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
34. 34.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) checking spelling (d) text-message spelling
35. 35.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
36. 36.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
37. 37.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
38. 38.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
40. 40.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line

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