Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 380 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
2. 2.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) forgetting the file (d) replying within a day
3. 3.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) signing with your name (d) a sensible email ID
4. 4.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a sensible email ID
5. 5.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
6. 6.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
7. 7.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
10. 10.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) replying within a day (d) a polite greeting
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
12. 12.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
13. 13.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
16. 16.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) checking spelling (d) one huge paragraph
17. 17.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) ALL CAPITAL LETTERS (d) replying within a day
19. 19.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
20. 20.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a polite greeting
21. 21.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
22. 22.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) replying within a day (d) one huge paragraph
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
25. 25.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) naming the attachment (d) no name at the end
26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
27. 27.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
29. 29.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) short paragraphs (d) signing with your name
30. 30.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
31. 31.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
32. 32.Which of these is a poor email habit? (a) a silly email ID (b) replying within a day (c) a clear subject line (d) short paragraphs
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
34. 34.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) a clear subject line (d) replying within a day
35. 35.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
36. 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
37. 37.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
38. 38.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
39. 39.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
40. 40.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing

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