Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 39 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
2. 2.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) signing with your name
4. 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
5. 5.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) no subject line (d) a clear subject line
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
8. 8.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) no name at the end (d) a sensible email ID
10. 10.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) text-message spelling (d) ALL CAPITAL LETTERS
11. 11.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) forgetting the file (d) checking spelling
12. 12.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) a polite greeting (d) one huge paragraph
13. 13.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
15. 15.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
16. 16.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) a silly email ID (d) signing with your name
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
18. 18.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
19. 19.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
21. 21.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
22. 22.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) replying within a day (d) text-message spelling
24. 24.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) naming the attachment (d) a clear subject line
25. 25.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
26. 26.Which of these is a poor email habit? (a) emojis to a principal (b) short paragraphs (c) replying within a day (d) a sensible email ID
27. 27.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a clear subject line (d) ALL CAPITAL LETTERS
30. 30.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) signing with your name (d) a clear subject line
31. 31.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) no name at the end (d) text-message spelling
32. 32.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) a sensible email ID
33. 33.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
35. 35.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
37. 37.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) short paragraphs (d) checking spelling
39. 39.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
40. 40.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis

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