Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 381 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
2. 2.Which of these is a poor email habit? (a) no name at the end (b) short paragraphs (c) a sensible email ID (d) naming the attachment
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
7. 7.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) signing with your name (d) no subject line
8. 8.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
9. 9.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
10. 10.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) signing with your name (d) text-message spelling
12. 12.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) forgetting the file (d) short paragraphs
13. 13.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a clear subject line (d) no subject line
14. 14.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
15. 15.Which of these is a good email habit? (a) checking spelling (b) one huge paragraph (c) no name at the end (d) ALL CAPITAL LETTERS
16. 16.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
17. 17.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
19. 19.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
20. 20.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a clear subject line (d) emojis to a principal
22. 22.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
23. 23.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
26. 26.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) a silly email ID (d) short paragraphs
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
28. 28.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) signing with your name (d) replying within a day
29. 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
30. 30.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
32. 32.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) naming the attachment
34. 34.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
35. 35.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) forgetting the file (d) emojis to a principal
36. 36.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) signing with your name
39. 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message

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