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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 382 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
  2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  3. 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  4. 4.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) forgetting the file (d) checking spelling
  5. 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  6. 6.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) a sensible email ID (d) a polite greeting
  8. 8.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  9. 9.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a polite greeting (d) a silly email ID
  10. 10.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  11. 11.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) a silly email ID (d) naming the attachment
  12. 12.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
  13. 13.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) signing with your name (d) naming the attachment
  15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  16. 16.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  17. 17.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  18. 18.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) naming the attachment (d) forgetting the file
  19. 19.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) text-message spelling (d) a polite greeting
  20. 20.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) no name at the end (d) no subject line
  21. 21.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  22. 22.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
  23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) text-message spelling (d) replying within a day
  24. 24.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
  25. 25.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
  26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  28. 28.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  31. 31.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) one huge paragraph (d) a polite greeting
  32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  33. 33.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a clear subject line (d) replying within a day
  34. 34.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) a clear subject line (d) signing with your name
  35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  36. 36.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) short paragraphs
  37. 37.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) a polite greeting (d) a silly email ID
  38. 38.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) one huge paragraph (d) a silly email ID
  39. 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  40. 40.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days

Answer key

  1. sum up the email
  2. the subject line
  3. a good email habit
  4. checking spelling
  5. a poor email habit
  6. a poor email habit
  7. emojis to a principal
  8. the subject line
  9. a polite greeting
  10. the sign-off
  11. naming the attachment
  12. read it once more
  13. a poor email habit
  14. no name at the end
  15. a poor email habit
  16. the subject line
  17. one based on your name
  18. forgetting the file
  19. text-message spelling
  20. a clear subject line
  21. a polite thank-you line
  22. ALL CAPITAL LETTERS
  23. text-message spelling
  24. that a file is attached
  25. formally and briefly
  26. the sign-off
  27. the main message
  28. a good email habit
  29. a good email habit
  30. a polite thank-you line
  31. one huge paragraph
  32. the sign-off
  33. no subject line
  34. one huge paragraph
  35. the greeting
  36. short paragraphs
  37. a polite greeting
  38. replying within a day
  39. a good email habit
  40. after a few working days

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