Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
- 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 4.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) forgetting the file (d) checking spelling
- 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 6.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 7.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) a sensible email ID (d) a polite greeting
- 8.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 9.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a polite greeting (d) a silly email ID
- 10.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 11.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) a silly email ID (d) naming the attachment
- 12.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
- 13.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 14.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) signing with your name (d) naming the attachment
- 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 16.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 17.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
- 18.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) naming the attachment (d) forgetting the file
- 19.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) text-message spelling (d) a polite greeting
- 20.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) no name at the end (d) no subject line
- 21.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 22.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
- 23.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) text-message spelling (d) replying within a day
- 24.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
- 25.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
- 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 28.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 31.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) one huge paragraph (d) a polite greeting
- 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 33.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a clear subject line (d) replying within a day
- 34.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) a clear subject line (d) signing with your name
- 35.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 36.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) short paragraphs
- 37.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) a polite greeting (d) a silly email ID
- 38.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) one huge paragraph (d) a silly email ID
- 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 40.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
Answer key
- sum up the email
- the subject line
- a good email habit
- checking spelling
- a poor email habit
- a poor email habit
- emojis to a principal
- the subject line
- a polite greeting
- the sign-off
- naming the attachment
- read it once more
- a poor email habit
- no name at the end
- a poor email habit
- the subject line
- one based on your name
- forgetting the file
- text-message spelling
- a clear subject line
- a polite thank-you line
- ALL CAPITAL LETTERS
- text-message spelling
- that a file is attached
- formally and briefly
- the sign-off
- the main message
- a good email habit
- a good email habit
- a polite thank-you line
- one huge paragraph
- the sign-off
- no subject line
- one huge paragraph
- the greeting
- short paragraphs
- a polite greeting
- replying within a day
- a good email habit
- after a few working days
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