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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 383 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  2. 2.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  3. 3.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  4. 4.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) checking spelling (d) no name at the end
  5. 5.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
  6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  7. 7.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
  8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  9. 9.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no name at the end (d) naming the attachment
  10. 10.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
  11. 11.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
  12. 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  13. 13.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  14. 14.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  15. 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  17. 17.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  18. 18.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  20. 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  21. 21.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  22. 22.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
  23. 23.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  24. 24.Which of these is a good email habit? (a) a polite greeting (b) a silly email ID (c) text-message spelling (d) no subject line
  25. 25.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  26. 26.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) a silly email ID
  27. 27.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  28. 28.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  29. 29.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  30. 30.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) signing with your name (d) forgetting the file
  32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) forgetting the file
  33. 33.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  34. 34.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  35. 35.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  36. 36.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
  37. 37.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) no name at the end (d) emojis to a principal
  38. 38.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  39. 39.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) ALL CAPITAL LETTERS (d) replying within a day
  40. 40.Which of these is a poor email habit? (a) checking spelling (b) no subject line (c) naming the attachment (d) replying within a day

Answer key

  1. the greeting
  2. a poor email habit
  3. a poor email habit
  4. no name at the end
  5. after a few working days
  6. a good email habit
  7. one based on your name
  8. the details
  9. naming the attachment
  10. read it once more
  11. sum up the email
  12. the sign-off
  13. a good email habit
  14. the subject line
  15. a polite thank-you line
  16. the main message
  17. a good email habit
  18. the details
  19. the subject line
  20. the main message
  21. a poor email habit
  22. formally and briefly
  23. the subject line
  24. a polite greeting
  25. a polite thank-you line
  26. a silly email ID
  27. a poor email habit
  28. why you are writing
  29. why you are writing
  30. a poor email habit
  31. forgetting the file
  32. checking spelling
  33. why you are writing
  34. a good email habit
  35. a polite thank-you line
  36. that a file is attached
  37. short paragraphs
  38. the sign-off
  39. ALL CAPITAL LETTERS
  40. no subject line

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