Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 2.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 3.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 4.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) checking spelling (d) no name at the end
- 5.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
- 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 7.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
- 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 9.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no name at the end (d) naming the attachment
- 10.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
- 11.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
- 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 13.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 14.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 17.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 18.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 21.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 22.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
- 23.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 24.Which of these is a good email habit? (a) a polite greeting (b) a silly email ID (c) text-message spelling (d) no subject line
- 25.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 26.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) a silly email ID
- 27.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 28.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 29.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 30.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 31.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) signing with your name (d) forgetting the file
- 32.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) forgetting the file
- 33.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 34.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 35.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 36.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
- 37.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) no name at the end (d) emojis to a principal
- 38.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 39.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) ALL CAPITAL LETTERS (d) replying within a day
- 40.Which of these is a poor email habit? (a) checking spelling (b) no subject line (c) naming the attachment (d) replying within a day
Answer key
- the greeting
- a poor email habit
- a poor email habit
- no name at the end
- after a few working days
- a good email habit
- one based on your name
- the details
- naming the attachment
- read it once more
- sum up the email
- the sign-off
- a good email habit
- the subject line
- a polite thank-you line
- the main message
- a good email habit
- the details
- the subject line
- the main message
- a poor email habit
- formally and briefly
- the subject line
- a polite greeting
- a polite thank-you line
- a silly email ID
- a poor email habit
- why you are writing
- why you are writing
- a poor email habit
- forgetting the file
- checking spelling
- why you are writing
- a good email habit
- a polite thank-you line
- that a file is attached
- short paragraphs
- the sign-off
- ALL CAPITAL LETTERS
- no subject line
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