Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 384 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
3. 3.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
5. 5.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
6. 6.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
8. 8.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
9. 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
10. 10.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a clear subject line
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
14. 14.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) short paragraphs (d) one huge paragraph
15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
16. 16.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
18. 18.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) short paragraphs
19. 19.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) a sensible email ID (d) replying within a day
20. 20.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
21. 21.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) naming the attachment (d) emojis to a principal
22. 22.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) signing with your name (d) a silly email ID
23. 23.Which of these is a poor email habit? (a) naming the attachment (b) no subject line (c) signing with your name (d) a clear subject line
24. 24.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a polite greeting (d) a silly email ID
25. 25.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) no subject line (d) signing with your name
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
27. 27.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) text-message spelling (d) short paragraphs
28. 28.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
30. 30.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
31. 31.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) emojis to a principal
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) one huge paragraph (d) emojis to a principal
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
36. 36.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) text-message spelling (d) a polite greeting
37. 37.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) no subject line (d) emojis to a principal
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
39. 39.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
40. 40.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) emojis to a principal (d) a sensible email ID

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