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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 385 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  2. 2.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  3. 3.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
  4. 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  5. 5.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
  6. 6.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  7. 7.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) short paragraphs (d) signing with your name
  8. 8.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) replying within a day (d) a silly email ID
  9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  10. 10.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  11. 11.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  12. 12.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  13. 13.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) signing with your name (d) ALL CAPITAL LETTERS
  14. 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) forgetting the file
  17. 17.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
  18. 18.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  19. 19.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  20. 20.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  21. 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  22. 22.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no name at the end (d) short paragraphs
  23. 23.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  24. 24.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
  25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  26. 26.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  27. 27.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) a silly email ID (d) forgetting the file
  28. 28.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a sensible email ID (d) ALL CAPITAL LETTERS
  29. 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  30. 30.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  31. 31.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  32. 32.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) emojis to a principal (d) a sensible email ID
  33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  34. 34.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  35. 35.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) replying within a day (d) a sensible email ID
  37. 37.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  38. 38.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) no subject line (d) naming the attachment

Answer key

  1. a poor email habit
  2. why you are writing
  3. naming the attachment
  4. the sign-off
  5. sum up the email
  6. the details
  7. no subject line
  8. a silly email ID
  9. the main message
  10. a good email habit
  11. the details
  12. the subject line
  13. signing with your name
  14. a good email habit
  15. the greeting
  16. a clear subject line
  17. read it once more
  18. a poor email habit
  19. the greeting
  20. the subject line
  21. the subject line
  22. short paragraphs
  23. the sign-off
  24. that a file is attached
  25. a polite thank-you line
  26. the main message
  27. checking spelling
  28. ALL CAPITAL LETTERS
  29. a polite thank-you line
  30. the sign-off
  31. a poor email habit
  32. a sensible email ID
  33. the subject line
  34. one based on your name
  35. the greeting
  36. text-message spelling
  37. a good email habit
  38. the subject line
  39. why you are writing
  40. naming the attachment

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