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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 389 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
  2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  3. 3.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  4. 4.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) a polite greeting (d) text-message spelling
  5. 5.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
  6. 6.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  7. 7.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) a silly email ID (d) one huge paragraph
  8. 8.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) short paragraphs (d) a clear subject line
  9. 9.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  10. 10.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  11. 11.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) a sensible email ID (d) replying within a day
  12. 12.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  13. 13.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) signing with your name (d) one huge paragraph
  15. 15.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) no subject line (d) replying within a day
  16. 16.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) short paragraphs (d) signing with your name
  17. 17.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  18. 18.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  19. 19.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  20. 20.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
  21. 21.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
  22. 22.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  24. 24.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) naming the attachment (d) a clear subject line
  25. 25.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  27. 27.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  29. 29.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) short paragraphs (d) one huge paragraph
  30. 30.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) checking spelling (d) naming the attachment
  31. 31.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) emojis to a principal (d) a polite greeting
  32. 32.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  33. 33.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  34. 34.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  35. 35.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) short paragraphs (d) no name at the end
  37. 37.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) a silly email ID (d) short paragraphs
  38. 38.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  40. 40.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) checking spelling (d) one huge paragraph

Answer key

  1. one based on your name
  2. the subject line
  3. a polite thank-you line
  4. text-message spelling
  5. sum up the email
  6. the greeting
  7. signing with your name
  8. emojis to a principal
  9. a good email habit
  10. why you are writing
  11. forgetting the file
  12. the sign-off
  13. the greeting
  14. one huge paragraph
  15. no subject line
  16. no name at the end
  17. a poor email habit
  18. why you are writing
  19. a poor email habit
  20. after a few working days
  21. that a file is attached
  22. a good email habit
  23. the greeting
  24. no subject line
  25. a good email habit
  26. the sign-off
  27. why you are writing
  28. the greeting
  29. one huge paragraph
  30. ALL CAPITAL LETTERS
  31. emojis to a principal
  32. the details
  33. why you are writing
  34. a good email habit
  35. the subject line
  36. no name at the end
  37. short paragraphs
  38. the greeting
  39. the subject line
  40. checking spelling

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