Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 2.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) emojis to a principal (d) replying within a day
- 3.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 4.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
- 5.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 6.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 7.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) naming the attachment (d) emojis to a principal
- 8.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 9.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 11.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 12.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) short paragraphs (d) a sensible email ID
- 13.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) a clear subject line
- 14.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 16.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) forgetting the file (d) a sensible email ID
- 17.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) short paragraphs (d) a silly email ID
- 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 20.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) a clear subject line
- 21.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 22.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a silly email ID (d) signing with your name
- 23.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 25.Which of these is a good email habit? (a) text-message spelling (b) checking spelling (c) a silly email ID (d) no subject line
- 26.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 27.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) no name at the end (d) no subject line
- 28.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) forgetting the file (d) a sensible email ID
- 29.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 31.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 32.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) a polite greeting
- 33.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) text-message spelling (d) signing with your name
- 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 35.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) replying within a day (d) no name at the end
- 36.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 37.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) a clear subject line (d) one huge paragraph
- 38.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
- 39.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 40.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no subject line (d) replying within a day
Answer key
- the subject line
- emojis to a principal
- the details
- sum up the email
- a good email habit
- the details
- naming the attachment
- the greeting
- the sign-off
- the subject line
- a good email habit
- a silly email ID
- ALL CAPITAL LETTERS
- the greeting
- a poor email habit
- a sensible email ID
- short paragraphs
- the greeting
- the subject line
- a clear subject line
- a good email habit
- signing with your name
- the subject line
- the main message
- checking spelling
- a good email habit
- naming the attachment
- forgetting the file
- the sign-off
- a polite thank-you line
- a good email habit
- a polite greeting
- text-message spelling
- the details
- no name at the end
- why you are writing
- a clear subject line
- read it once more
- why you are writing
- replying within a day
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students