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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 40 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) emojis to a principal (d) replying within a day
  3. 3.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  4. 4.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
  5. 5.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  6. 6.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  7. 7.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) naming the attachment (d) emojis to a principal
  8. 8.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  9. 9.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  11. 11.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  12. 12.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) short paragraphs (d) a sensible email ID
  13. 13.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) a clear subject line
  14. 14.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  16. 16.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) forgetting the file (d) a sensible email ID
  17. 17.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) short paragraphs (d) a silly email ID
  18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  20. 20.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) a clear subject line
  21. 21.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  22. 22.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a silly email ID (d) signing with your name
  23. 23.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  25. 25.Which of these is a good email habit? (a) text-message spelling (b) checking spelling (c) a silly email ID (d) no subject line
  26. 26.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  27. 27.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) no name at the end (d) no subject line
  28. 28.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) forgetting the file (d) a sensible email ID
  29. 29.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  31. 31.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  32. 32.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) a polite greeting
  33. 33.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) text-message spelling (d) signing with your name
  34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  35. 35.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) replying within a day (d) no name at the end
  36. 36.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  37. 37.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) a clear subject line (d) one huge paragraph
  38. 38.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
  39. 39.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  40. 40.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no subject line (d) replying within a day

Answer key

  1. the subject line
  2. emojis to a principal
  3. the details
  4. sum up the email
  5. a good email habit
  6. the details
  7. naming the attachment
  8. the greeting
  9. the sign-off
  10. the subject line
  11. a good email habit
  12. a silly email ID
  13. ALL CAPITAL LETTERS
  14. the greeting
  15. a poor email habit
  16. a sensible email ID
  17. short paragraphs
  18. the greeting
  19. the subject line
  20. a clear subject line
  21. a good email habit
  22. signing with your name
  23. the subject line
  24. the main message
  25. checking spelling
  26. a good email habit
  27. naming the attachment
  28. forgetting the file
  29. the sign-off
  30. a polite thank-you line
  31. a good email habit
  32. a polite greeting
  33. text-message spelling
  34. the details
  35. no name at the end
  36. why you are writing
  37. a clear subject line
  38. read it once more
  39. why you are writing
  40. replying within a day

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