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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 398 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
  2. 2.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  3. 3.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  4. 4.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) short paragraphs (d) a clear subject line
  6. 6.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  7. 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
  8. 8.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) emojis to a principal (d) signing with your name
  9. 9.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  10. 10.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
  11. 11.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
  12. 12.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
  13. 13.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  14. 14.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) text-message spelling
  15. 15.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  17. 17.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  18. 18.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) a silly email ID
  19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  20. 20.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) no subject line (d) a polite greeting
  21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  22. 22.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
  23. 23.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) short paragraphs (d) a sensible email ID
  24. 24.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  25. 25.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) a sensible email ID (d) one huge paragraph
  26. 26.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) a silly email ID
  27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  28. 28.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  29. 29.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) a sensible email ID (d) text-message spelling
  30. 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  31. 31.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  32. 32.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) a sensible email ID (d) signing with your name
  33. 33.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  34. 34.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) no name at the end (d) a sensible email ID
  35. 35.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  36. 36.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) one huge paragraph (d) forgetting the file
  37. 37.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  38. 38.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) naming the attachment (d) one huge paragraph
  39. 39.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) text-message spelling (d) one huge paragraph
  40. 40.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit

Answer key

  1. read it once more
  2. a poor email habit
  3. the greeting
  4. a poor email habit
  5. forgetting the file
  6. why you are writing
  7. formally and briefly
  8. emojis to a principal
  9. a good email habit
  10. that a file is attached
  11. sum up the email
  12. one based on your name
  13. a good email habit
  14. short paragraphs
  15. the sign-off
  16. the main message
  17. the greeting
  18. a sensible email ID
  19. the subject line
  20. no subject line
  21. the sign-off
  22. after a few working days
  23. one huge paragraph
  24. a poor email habit
  25. one huge paragraph
  26. replying within a day
  27. the subject line
  28. the greeting
  29. text-message spelling
  30. a good email habit
  31. the greeting
  32. a silly email ID
  33. the sign-off
  34. a sensible email ID
  35. a polite thank-you line
  36. checking spelling
  37. a polite thank-you line
  38. naming the attachment
  39. a clear subject line
  40. a poor email habit

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