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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 399 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) no name at the end (d) checking spelling
  2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  3. 3.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  5. 5.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  6. 6.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
  7. 7.Which of these is a good email habit? (a) text-message spelling (b) replying within a day (c) emojis to a principal (d) a silly email ID
  8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  9. 9.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  10. 10.Which of these is a good email habit? (a) naming the attachment (b) no name at the end (c) emojis to a principal (d) forgetting the file
  11. 11.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
  12. 12.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
  13. 13.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  14. 14.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  15. 15.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  16. 16.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  17. 17.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  18. 18.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
  19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  20. 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  21. 21.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) signing with your name (d) checking spelling
  22. 22.Which of these is a poor email habit? (a) naming the attachment (b) a silly email ID (c) a polite greeting (d) a sensible email ID
  23. 23.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) short paragraphs (d) signing with your name
  24. 24.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) one huge paragraph (d) no name at the end
  25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  26. 26.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  27. 27.Which of these is a good email habit? (a) no name at the end (b) signing with your name (c) a silly email ID (d) ALL CAPITAL LETTERS
  28. 28.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) emojis to a principal (d) a silly email ID
  30. 30.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) emojis to a principal
  31. 31.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) one huge paragraph (d) short paragraphs
  32. 32.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  33. 33.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  34. 34.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  35. 35.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  36. 36.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  37. 37.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  38. 38.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
  39. 39.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  40. 40.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off

Answer key

  1. checking spelling
  2. the subject line
  3. a good email habit
  4. the main message
  5. a poor email habit
  6. read it once more
  7. replying within a day
  8. the subject line
  9. the sign-off
  10. naming the attachment
  11. that a file is attached
  12. sum up the email
  13. a good email habit
  14. a poor email habit
  15. the greeting
  16. a poor email habit
  17. the subject line
  18. formally and briefly
  19. a polite thank-you line
  20. why you are writing
  21. no subject line
  22. a silly email ID
  23. no name at the end
  24. checking spelling
  25. the main message
  26. the greeting
  27. signing with your name
  28. the greeting
  29. naming the attachment
  30. a sensible email ID
  31. short paragraphs
  32. the sign-off
  33. a poor email habit
  34. the subject line
  35. the details
  36. the details
  37. why you are writing
  38. one based on your name
  39. the subject line
  40. the main message

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