Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 400 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a good email habit? (a) short paragraphs (b) no name at the end (c) ALL CAPITAL LETTERS (d) no subject line
5. 5.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
6. 6.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) a silly email ID (d) a sensible email ID
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
9. 9.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) text-message spelling (d) checking spelling
11. 11.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
12. 12.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) short paragraphs (d) text-message spelling
13. 13.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a sensible email ID (d) a silly email ID
14. 14.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
15. 15.Which of these is a good email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no subject line
16. 16.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
17. 17.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) replying within a day (d) short paragraphs
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
19. 19.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) short paragraphs (d) naming the attachment
21. 21.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
22. 22.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
23. 23.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
24. 24.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
25. 25.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
26. 26.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a clear subject line (d) signing with your name
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) one huge paragraph (d) emojis to a principal
28. 28.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
29. 29.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) text-message spelling (d) ALL CAPITAL LETTERS
32. 32.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) short paragraphs (d) forgetting the file
33. 33.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) signing with your name (d) emojis to a principal
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) short paragraphs (d) no name at the end
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
38. 38.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
40. 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting

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