Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 5 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
2. 2.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
3. 3.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a polite greeting (d) no name at the end
4. 4.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) text-message spelling (d) signing with your name
7. 7.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
8. 8.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) emojis to a principal (d) naming the attachment
9. 9.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
14. 14.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
15. 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
16. 16.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
18. 18.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
19. 19.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) ALL CAPITAL LETTERS (d) signing with your name
20. 20.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
21. 21.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
23. 23.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) forgetting the file (d) short paragraphs
24. 24.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
25. 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
26. 26.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
27. 27.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
28. 28.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
29. 29.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
30. 30.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) signing with your name (d) a clear subject line
31. 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
32. 32.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) emojis to a principal (d) no name at the end
35. 35.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) no subject line (d) a clear subject line
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) a polite greeting
38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) no name at the end (d) naming the attachment
39. 39.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
40. 40.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) a polite greeting (d) emojis to a principal

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