Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 41 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
2. 2.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) a polite greeting (d) a clear subject line
3. 3.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a clear subject line (d) emojis to a principal
4. 4.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) one huge paragraph (d) text-message spelling
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
6. 6.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no name at the end (d) ALL CAPITAL LETTERS
7. 7.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) a sensible email ID (d) signing with your name
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
9. 9.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) emojis to a principal (d) replying within a day
10. 10.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) text-message spelling (d) replying within a day
11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
12. 12.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
15. 15.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) one huge paragraph (d) a polite greeting
17. 17.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) a silly email ID (d) ALL CAPITAL LETTERS
18. 18.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) forgetting the file (d) emojis to a principal
19. 19.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) emojis to a principal (d) text-message spelling
20. 20.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a clear subject line (d) forgetting the file
22. 22.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
23. 23.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
24. 24.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) ALL CAPITAL LETTERS (d) short paragraphs
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
28. 28.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) a sensible email ID (d) naming the attachment
29. 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
30. 30.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
31. 31.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) short paragraphs (d) forgetting the file
32. 32.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
33. 33.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) no name at the end (d) forgetting the file
34. 34.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
35. 35.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) naming the attachment (d) short paragraphs
36. 36.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a silly email ID (d) naming the attachment
38. 38.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) no subject line (d) a polite greeting
39. 39.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) no name at the end (d) signing with your name
40. 40.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”

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