Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 401 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
2. 2.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) no name at the end (d) one huge paragraph
4. 4.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
6. 6.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
7. 7.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
8. 8.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) signing with your name (d) one huge paragraph
9. 9.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
10. 10.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
11. 11.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no name at the end (d) no subject line
13. 13.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
14. 14.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
15. 15.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) a clear subject line (d) no name at the end
16. 16.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
17. 17.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
18. 18.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
20. 20.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
21. 21.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) ALL CAPITAL LETTERS (d) a sensible email ID
23. 23.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
26. 26.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) no subject line (d) text-message spelling
27. 27.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
28. 28.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
32. 32.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
33. 33.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
34. 34.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) emojis to a principal (d) a polite greeting
35. 35.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
39. 39.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
40. 40.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting

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