Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 402 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
3. 3.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
4. 4.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) a polite greeting (d) one huge paragraph
5. 5.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
6. 6.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
7. 7.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a polite greeting
8. 8.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) a polite greeting (d) signing with your name
9. 9.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
12. 12.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) emojis to a principal (d) replying within a day
14. 14.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
15. 15.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) replying within a day (d) forgetting the file
16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
17. 17.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a clear subject line (d) text-message spelling
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) a polite greeting (d) a clear subject line
21. 21.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
22. 22.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
23. 23.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) text-message spelling (d) naming the attachment
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) checking spelling
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
27. 27.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) one huge paragraph (d) naming the attachment
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) signing with your name (d) replying within a day
30. 30.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
31. 31.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
33. 33.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
34. 34.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
35. 35.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
38. 38.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) a silly email ID (d) a clear subject line
39. 39.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) naming the attachment (d) emojis to a principal
40. 40.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) emojis to a principal (d) text-message spelling

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