Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 405 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
2. 2.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) checking spelling (d) short paragraphs
3. 3.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a polite greeting (d) text-message spelling
4. 4.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
5. 5.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) text-message spelling (d) no subject line
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) checking spelling (d) a clear subject line
9. 9.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
10. 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
13. 13.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no name at the end
14. 14.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) a clear subject line (d) signing with your name
15. 15.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
16. 16.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
17. 17.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
18. 18.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) forgetting the file (d) short paragraphs
19. 19.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) naming the attachment (d) no subject line
21. 21.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
22. 22.Which of these is a good email habit? (a) signing with your name (b) no name at the end (c) one huge paragraph (d) no subject line
23. 23.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) naming the attachment (d) a polite greeting
24. 24.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a clear subject line (d) ALL CAPITAL LETTERS
25. 25.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a silly email ID (d) replying within a day
26. 26.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) one huge paragraph (d) short paragraphs
28. 28.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
29. 29.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) no name at the end (d) a clear subject line
30. 30.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
31. 31.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
34. 34.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
35. 35.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) a polite greeting (d) one huge paragraph
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
40. 40.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello

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