Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 406 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) ALL CAPITAL LETTERS (d) checking spelling
2. 2.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) a polite greeting (d) checking spelling
3. 3.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) emojis to a principal (d) replying within a day
4. 4.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
5. 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
8. 8.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
10. 10.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) naming the attachment (d) ALL CAPITAL LETTERS
11. 11.Which of these is a poor email habit? (a) a sensible email ID (b) one huge paragraph (c) a polite greeting (d) replying within a day
12. 12.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) naming the attachment (d) signing with your name
14. 14.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
15. 15.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) naming the attachment (d) text-message spelling
16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
17. 17.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
18. 18.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
19. 19.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) emojis to a principal (d) replying within a day
20. 20.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
21. 21.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) short paragraphs (d) one huge paragraph
22. 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
23. 23.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) short paragraphs (d) one huge paragraph
24. 24.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
27. 27.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
28. 28.Which of these is a poor email habit? (a) checking spelling (b) no name at the end (c) a polite greeting (d) a clear subject line
29. 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
32. 32.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
33. 33.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) a silly email ID (d) ALL CAPITAL LETTERS
34. 34.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
35. 35.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) text-message spelling (d) a polite greeting
36. 36.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
38. 38.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
40. 40.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name

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