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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 407 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) emojis to a principal (d) short paragraphs
  2. 2.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  3. 3.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
  4. 4.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
  5. 5.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) no name at the end (d) a clear subject line
  6. 6.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) a clear subject line (d) checking spelling
  7. 7.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  9. 9.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  10. 10.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  11. 11.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) a silly email ID (d) no name at the end
  12. 12.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) checking spelling (d) ALL CAPITAL LETTERS
  13. 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  14. 14.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  15. 15.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  16. 16.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a silly email ID (d) naming the attachment
  17. 17.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  18. 18.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  19. 19.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  20. 20.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  21. 21.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  22. 22.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) forgetting the file (d) a silly email ID
  23. 23.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) a sensible email ID (d) a clear subject line
  24. 24.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) text-message spelling (d) a clear subject line
  25. 25.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
  26. 26.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  27. 27.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  28. 28.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  29. 29.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  30. 30.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
  31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  32. 32.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  33. 33.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  34. 34.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  35. 35.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) one huge paragraph (d) short paragraphs
  36. 36.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) replying within a day (d) a clear subject line
  37. 37.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  39. 39.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) signing with your name (d) a polite greeting
  40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting

Answer key

  1. emojis to a principal
  2. the greeting
  3. that a file is attached
  4. read it once more
  5. a clear subject line
  6. forgetting the file
  7. a good email habit
  8. the sign-off
  9. why you are writing
  10. the subject line
  11. a polite greeting
  12. checking spelling
  13. the main message
  14. the subject line
  15. the details
  16. a silly email ID
  17. why you are writing
  18. a good email habit
  19. one based on your name
  20. a polite thank-you line
  21. a good email habit
  22. a polite greeting
  23. no name at the end
  24. a clear subject line
  25. formally and briefly
  26. the greeting
  27. a good email habit
  28. a poor email habit
  29. the sign-off
  30. sum up the email
  31. why you are writing
  32. why you are writing
  33. the sign-off
  34. a good email habit
  35. short paragraphs
  36. forgetting the file
  37. the subject line
  38. a polite thank-you line
  39. ALL CAPITAL LETTERS
  40. the greeting

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