Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 408 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
2. 2.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
3. 3.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a poor email habit? (a) a polite greeting (b) forgetting the file (c) short paragraphs (d) naming the attachment
5. 5.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
6. 6.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
9. 9.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
10. 10.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) replying within a day (d) a sensible email ID
11. 11.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) replying within a day (d) signing with your name
12. 12.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
13. 13.Which of these is a good email habit? (a) naming the attachment (b) a silly email ID (c) forgetting the file (d) no name at the end
14. 14.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
15. 15.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) signing with your name (d) no name at the end
16. 16.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
17. 17.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
18. 18.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
19. 19.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
20. 20.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) naming the attachment (d) no subject line
21. 21.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
22. 22.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
23. 23.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) short paragraphs (d) forgetting the file
25. 25.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) no subject line (d) checking spelling
28. 28.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
29. 29.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) one huge paragraph (d) a polite greeting
30. 30.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
31. 31.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) short paragraphs (d) one huge paragraph
33. 33.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
34. 34.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
35. 35.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
36. 36.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) forgetting the file (d) emojis to a principal
38. 38.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) one huge paragraph (d) ALL CAPITAL LETTERS
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) checking spelling (d) replying within a day

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