Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 42 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) a clear subject line (d) a sensible email ID
3. 3.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
4. 4.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
5. 5.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) replying within a day (d) emojis to a principal
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) short paragraphs (d) signing with your name
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
9. 9.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
10. 10.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
13. 13.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
14. 14.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
15. 15.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
16. 16.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
17. 17.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) forgetting the file (d) ALL CAPITAL LETTERS
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
21. 21.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
22. 22.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) no subject line (d) a silly email ID
26. 26.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) replying within a day (d) forgetting the file
27. 27.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
28. 28.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
29. 29.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
30. 30.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) short paragraphs (d) a sensible email ID
31. 31.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
34. 34.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
35. 35.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
36. 36.Which of these is a poor email habit? (a) one huge paragraph (b) signing with your name (c) replying within a day (d) naming the attachment
37. 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
39. 39.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
40. 40.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) one huge paragraph (d) ALL CAPITAL LETTERS

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