Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 413 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) no name at the end (d) checking spelling
2. 2.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
3. 3.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
4. 4.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
5. 5.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) replying within a day (d) a silly email ID
8. 8.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) a polite greeting (d) forgetting the file
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
13. 13.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
14. 14.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
15. 15.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
16. 16.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
17. 17.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) naming the attachment (d) short paragraphs
19. 19.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) replying within a day (d) signing with your name
20. 20.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
21. 21.Which of these is a good email habit? (a) naming the attachment (b) no subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
22. 22.Which of these is a good email habit? (a) forgetting the file (b) a sensible email ID (c) emojis to a principal (d) a silly email ID
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
26. 26.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) text-message spelling (d) emojis to a principal
27. 27.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) a polite greeting (d) replying within a day
28. 28.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
30. 30.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
31. 31.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) a polite greeting (d) replying within a day
33. 33.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
34. 34.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) one huge paragraph (d) a clear subject line
36. 36.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) a clear subject line (d) emojis to a principal
37. 37.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) naming the attachment (d) ALL CAPITAL LETTERS
38. 38.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a silly email ID (d) replying within a day
39. 39.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
40. 40.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name

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