Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 414 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no name at the end (d) no subject line
3. 3.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) forgetting the file
4. 4.Which of these is a good email habit? (a) a sensible email ID (b) one huge paragraph (c) text-message spelling (d) forgetting the file
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
6. 6.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) replying within a day (d) forgetting the file
9. 9.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
10. 10.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
12. 12.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) checking spelling (d) naming the attachment
13. 13.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) a polite greeting (d) forgetting the file
14. 14.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
16. 16.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) no subject line (d) a silly email ID
18. 18.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
19. 19.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) checking spelling (d) signing with your name
20. 20.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
21. 21.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
23. 23.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) forgetting the file (d) text-message spelling
24. 24.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
27. 27.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
29. 29.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) one huge paragraph (d) ALL CAPITAL LETTERS
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
34. 34.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
35. 35.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
36. 36.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) a clear subject line (d) a polite greeting
38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) text-message spelling (d) emojis to a principal
39. 39.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) one huge paragraph (d) signing with your name
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off

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