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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 415 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) no name at the end (d) ALL CAPITAL LETTERS
  2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  4. 4.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) short paragraphs (d) signing with your name
  5. 5.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  6. 6.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  8. 8.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  9. 9.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
  10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  11. 11.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
  12. 12.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
  13. 13.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a sensible email ID (d) forgetting the file
  14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) a sensible email ID (d) ALL CAPITAL LETTERS
  15. 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  16. 16.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) text-message spelling
  17. 17.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  18. 18.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  19. 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  20. 20.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  21. 21.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) no name at the end (d) naming the attachment
  22. 22.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  23. 23.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  24. 24.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) forgetting the file (d) a clear subject line
  25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) a clear subject line (d) no subject line
  26. 26.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  27. 27.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  28. 28.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) no name at the end (d) replying within a day
  29. 29.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) no subject line (d) short paragraphs
  30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  31. 31.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  32. 32.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) forgetting the file (d) a polite greeting
  33. 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  34. 34.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) a silly email ID (d) a clear subject line
  35. 35.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  37. 37.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  38. 38.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  40. 40.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line

Answer key

  1. a polite greeting
  2. the greeting
  3. the sign-off
  4. text-message spelling
  5. the details
  6. a polite thank-you line
  7. the main message
  8. the subject line
  9. formally and briefly
  10. the main message
  11. read it once more
  12. one based on your name
  13. forgetting the file
  14. ALL CAPITAL LETTERS
  15. a polite thank-you line
  16. a clear subject line
  17. a poor email habit
  18. the greeting
  19. the subject line
  20. the greeting
  21. naming the attachment
  22. a good email habit
  23. the greeting
  24. a clear subject line
  25. no subject line
  26. a good email habit
  27. the subject line
  28. no name at the end
  29. short paragraphs
  30. the subject line
  31. the sign-off
  32. forgetting the file
  33. the greeting
  34. a silly email ID
  35. a polite thank-you line
  36. the main message
  37. the greeting
  38. why you are writing
  39. the greeting
  40. the subject line

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