Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 416 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
2. 2.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
3. 3.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) no name at the end (d) a clear subject line
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) naming the attachment (d) forgetting the file
8. 8.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
10. 10.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
12. 12.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) forgetting the file (d) checking spelling
13. 13.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a sensible email ID
14. 14.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
15. 15.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
16. 16.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
17. 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
18. 18.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) emojis to a principal (d) a sensible email ID
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a silly email ID
22. 22.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) a silly email ID
24. 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
25. 25.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
26. 26.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a silly email ID
27. 27.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) short paragraphs (d) replying within a day
28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) one huge paragraph (d) short paragraphs
29. 29.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) text-message spelling
33. 33.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
34. 34.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
35. 35.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) replying within a day (d) a silly email ID
36. 36.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) short paragraphs (d) a polite greeting
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
39. 39.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students