Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 43 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) emojis to a principal (d) a polite greeting
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
3. 3.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
4. 4.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
5. 5.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) replying within a day (d) no name at the end
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) a sensible email ID (d) short paragraphs
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
11. 11.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) one huge paragraph (d) a clear subject line
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
13. 13.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
14. 14.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) naming the attachment (d) a sensible email ID
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
16. 16.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) text-message spelling (d) signing with your name
18. 18.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
19. 19.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
20. 20.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
21. 21.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
22. 22.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
23. 23.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) short paragraphs (d) no subject line
25. 25.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
26. 26.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
27. 27.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
28. 28.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) emojis to a principal (d) no name at the end
29. 29.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
30. 30.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
34. 34.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
38. 38.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
39. 39.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) checking spelling (d) forgetting the file
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) short paragraphs (d) a silly email ID

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