Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 420 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) short paragraphs (d) emojis to a principal
2. 2.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) no name at the end (d) a polite greeting
4. 4.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
5. 5.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
6. 6.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
8. 8.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) forgetting the file (d) ALL CAPITAL LETTERS
9. 9.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) no subject line (d) a sensible email ID
10. 10.Which of these is a good email habit? (a) no subject line (b) naming the attachment (c) emojis to a principal (d) forgetting the file
11. 11.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
12. 12.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) forgetting the file (d) a sensible email ID
13. 13.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a clear subject line (d) text-message spelling
14. 14.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
16. 16.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) emojis to a principal (d) ALL CAPITAL LETTERS
17. 17.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) naming the attachment
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a polite greeting (d) checking spelling
22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
23. 23.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
24. 24.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) text-message spelling (d) signing with your name
25. 25.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
26. 26.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
27. 27.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) replying within a day (d) a silly email ID
29. 29.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) one huge paragraph (d) naming the attachment
30. 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
32. 32.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
33. 33.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
34. 34.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
35. 35.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
37. 37.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
38. 38.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
39. 39.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
40. 40.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit

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