Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 421 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) text-message spelling (d) replying within a day
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) signing with your name (d) no name at the end
3. 3.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no subject line (d) replying within a day
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) emojis to a principal (d) no subject line
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
7. 7.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
8. 8.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
9. 9.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
10. 10.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
12. 12.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
14. 14.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
17. 17.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) a clear subject line (d) signing with your name
18. 18.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) a polite greeting (d) short paragraphs
19. 19.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
20. 20.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) short paragraphs (d) emojis to a principal
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
22. 22.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a clear subject line (d) forgetting the file
23. 23.Which of these is a good email habit? (a) forgetting the file (b) checking spelling (c) one huge paragraph (d) no name at the end
24. 24.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) short paragraphs (d) one huge paragraph
26. 26.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
27. 27.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a polite greeting (d) no subject line
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
29. 29.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
30. 30.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) signing with your name (d) no subject line
31. 31.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
32. 32.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
33. 33.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) checking spelling (d) emojis to a principal
34. 34.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
35. 35.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
36. 36.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
37. 37.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
38. 38.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
40. 40.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting

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