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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 422 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.Which of these is a poor email habit? (a) a sensible email ID (b) one huge paragraph (c) a polite greeting (d) a clear subject line
  2. 2.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  3. 3.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
  4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  6. 6.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  7. 7.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) forgetting the file (d) text-message spelling
  8. 8.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  9. 9.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  10. 10.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  11. 11.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) signing with your name (d) a sensible email ID
  12. 12.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  13. 13.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) one huge paragraph (d) no name at the end
  14. 14.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) emojis to a principal (d) naming the attachment
  16. 16.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) no name at the end (d) a sensible email ID
  17. 17.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  18. 18.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
  19. 19.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) naming the attachment (d) emojis to a principal
  20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) text-message spelling (d) naming the attachment
  21. 21.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) forgetting the file (d) naming the attachment
  22. 22.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  24. 24.Which of these is a good email habit? (a) emojis to a principal (b) checking spelling (c) no subject line (d) ALL CAPITAL LETTERS
  25. 25.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) no subject line (d) signing with your name
  26. 26.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) naming the attachment (d) a sensible email ID
  27. 27.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) no name at the end (d) a clear subject line
  28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  30. 30.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  31. 31.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) signing with your name (d) ALL CAPITAL LETTERS
  33. 33.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
  34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  35. 35.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
  36. 36.Which of these is a good email habit? (a) short paragraphs (b) one huge paragraph (c) text-message spelling (d) no subject line
  37. 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) no name at the end (d) a polite greeting
  39. 39.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) no subject line (d) a clear subject line
  40. 40.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname

Answer key

  1. one huge paragraph
  2. the details
  3. after a few working days
  4. a good email habit
  5. the main message
  6. a good email habit
  7. replying within a day
  8. a polite thank-you line
  9. a poor email habit
  10. the greeting
  11. no name at the end
  12. the subject line
  13. a clear subject line
  14. a good email habit
  15. naming the attachment
  16. a sensible email ID
  17. a good email habit
  18. formally and briefly
  19. emojis to a principal
  20. text-message spelling
  21. forgetting the file
  22. the greeting
  23. the greeting
  24. checking spelling
  25. signing with your name
  26. forgetting the file
  27. no name at the end
  28. the subject line
  29. the subject line
  30. the details
  31. the sign-off
  32. signing with your name
  33. sum up the email
  34. the sign-off
  35. read it once more
  36. short paragraphs
  37. the details
  38. a polite greeting
  39. no subject line
  40. one based on your name

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