Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 423 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
3. 3.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) text-message spelling (d) checking spelling
4. 4.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
5. 5.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
6. 6.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
7. 7.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
8. 8.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no name at the end (d) naming the attachment
9. 9.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) text-message spelling (d) ALL CAPITAL LETTERS
10. 10.Which of these is a poor email habit? (a) naming the attachment (b) forgetting the file (c) short paragraphs (d) a sensible email ID
11. 11.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
12. 12.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) ALL CAPITAL LETTERS (d) forgetting the file
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
14. 14.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
15. 15.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) no subject line (d) no name at the end
16. 16.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) emojis to a principal (d) a polite greeting
17. 17.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
18. 18.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
21. 21.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
24. 24.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) checking spelling (d) a clear subject line
25. 25.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
26. 26.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) text-message spelling (d) a polite greeting
27. 27.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
28. 28.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) one huge paragraph (d) a silly email ID
29. 29.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
30. 30.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
31. 31.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
32. 32.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
33. 33.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
34. 34.Which of these is a good email habit? (a) replying within a day (b) text-message spelling (c) a silly email ID (d) ALL CAPITAL LETTERS
35. 35.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
36. 36.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) forgetting the file (d) no subject line
37. 37.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) checking spelling (d) naming the attachment
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) no name at the end (d) signing with your name
39. 39.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a clear subject line (d) one huge paragraph
40. 40.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) signing with your name (d) a sensible email ID

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