Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 424 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a polite greeting (d) emojis to a principal
2. 2.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
3. 3.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) short paragraphs (d) a silly email ID
6. 6.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
8. 8.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) a silly email ID (d) ALL CAPITAL LETTERS
9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) replying within a day
10. 10.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a sensible email ID (d) no subject line
13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
14. 14.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
15. 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) checking spelling (d) a silly email ID
16. 16.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) forgetting the file
18. 18.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
19. 19.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) signing with your name (d) text-message spelling
20. 20.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) checking spelling (d) a polite greeting
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
22. 22.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) a polite greeting (d) text-message spelling
23. 23.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
24. 24.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
25. 25.Which of these is a good email habit? (a) no subject line (b) naming the attachment (c) forgetting the file (d) one huge paragraph
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
28. 28.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) one huge paragraph (d) no name at the end
29. 29.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) a polite greeting (d) signing with your name
30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
31. 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) a silly email ID (d) replying within a day
34. 34.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
35. 35.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) a polite greeting (d) short paragraphs
36. 36.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
38. 38.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) emojis to a principal (d) naming the attachment
39. 39.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting

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