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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 425 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  3. 3.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) emojis to a principal (d) a clear subject line
  4. 4.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  6. 6.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
  7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) naming the attachment (d) checking spelling
  8. 8.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  9. 9.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  11. 11.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  12. 12.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) a sensible email ID (d) ALL CAPITAL LETTERS
  13. 13.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  14. 14.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  15. 15.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  17. 17.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) checking spelling (d) no subject line
  18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  20. 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
  22. 22.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  23. 23.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  24. 24.Which of these is a poor email habit? (a) emojis to a principal (b) replying within a day (c) a sensible email ID (d) checking spelling
  25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  26. 26.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  27. 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  28. 28.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a polite greeting (d) short paragraphs
  29. 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  30. 30.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  31. 31.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  32. 32.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a silly email ID (d) a sensible email ID
  33. 33.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) emojis to a principal (d) replying within a day
  34. 34.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  35. 35.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  36. 36.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) forgetting the file (d) replying within a day
  37. 37.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  38. 38.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) a clear subject line (d) a polite greeting
  39. 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  40. 40.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line

Answer key

  1. a poor email habit
  2. the subject line
  3. a clear subject line
  4. the subject line
  5. the main message
  6. that a file is attached
  7. no subject line
  8. the sign-off
  9. the greeting
  10. the main message
  11. the greeting
  12. ALL CAPITAL LETTERS
  13. a polite thank-you line
  14. the greeting
  15. a good email habit
  16. the main message
  17. checking spelling
  18. the subject line
  19. the subject line
  20. why you are writing
  21. after a few working days
  22. a good email habit
  23. the greeting
  24. emojis to a principal
  25. the sign-off
  26. the subject line
  27. the subject line
  28. ALL CAPITAL LETTERS
  29. the subject line
  30. a poor email habit
  31. one based on your name
  32. a sensible email ID
  33. emojis to a principal
  34. the subject line
  35. why you are writing
  36. replying within a day
  37. the sign-off
  38. a silly email ID
  39. a good email habit
  40. the subject line

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