Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a clear subject line (d) no subject line
- 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 3.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a clear subject line
- 4.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 5.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 6.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) naming the attachment (d) short paragraphs
- 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 8.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 9.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 10.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
- 11.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) no subject line (d) one huge paragraph
- 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 13.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 14.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 15.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) replying within a day (d) a polite greeting
- 16.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) one huge paragraph (d) no subject line
- 17.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
- 18.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 19.Which of these is a poor email habit? (a) replying within a day (b) emojis to a principal (c) checking spelling (d) signing with your name
- 20.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 21.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 22.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 23.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
- 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 26.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
- 27.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) naming the attachment (d) ALL CAPITAL LETTERS
- 28.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 29.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 30.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 31.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 32.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 33.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) forgetting the file (d) emojis to a principal
- 35.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 36.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a polite greeting (d) emojis to a principal
- 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 38.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 39.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a sensible email ID (d) emojis to a principal
- 40.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) forgetting the file (d) a clear subject line
Answer key
- no subject line
- the subject line
- a clear subject line
- the sign-off
- the subject line
- ALL CAPITAL LETTERS
- the sign-off
- a poor email habit
- the sign-off
- one based on your name
- naming the attachment
- the subject line
- the subject line
- a good email habit
- no subject line
- a polite greeting
- that a file is attached
- the details
- emojis to a principal
- the sign-off
- a poor email habit
- a poor email habit
- the sign-off
- read it once more
- why you are writing
- formally and briefly
- ALL CAPITAL LETTERS
- a good email habit
- a poor email habit
- the greeting
- the greeting
- the subject line
- the greeting
- replying within a day
- why you are writing
- emojis to a principal
- the main message
- a poor email habit
- a sensible email ID
- forgetting the file
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