Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 429 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a silly email ID (d) no name at the end
2. 2.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) a silly email ID
4. 4.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) signing with your name (d) no subject line
5. 5.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) no name at the end (d) replying within a day
6. 6.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) ALL CAPITAL LETTERS (d) short paragraphs
8. 8.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
9. 9.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
11. 11.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
12. 12.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) replying within a day (d) forgetting the file
13. 13.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) short paragraphs (d) text-message spelling
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) forgetting the file (d) naming the attachment
17. 17.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
18. 18.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) signing with your name (d) a polite greeting
19. 19.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) no name at the end (d) no subject line
20. 20.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
21. 21.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) no subject line (d) replying within a day
22. 22.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
23. 23.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
25. 25.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
26. 26.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
28. 28.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a polite greeting (d) one huge paragraph
29. 29.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) checking spelling (d) emojis to a principal
30. 30.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a polite greeting (d) no subject line
32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
33. 33.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) no subject line (d) one huge paragraph
34. 34.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) forgetting the file
35. 35.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
36. 36.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) signing with your name (d) short paragraphs
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
39. 39.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting

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